General FAQ

*** Shipping has it's own Shipping FAQ ***

Q) Do you keep stock or make items to order?

A) I keep some stock of virtually all items for immediate shipment. Levels vary seasonally. If I get a slew of orders & run out, I can usually get it made that day or the next.

Q) What is your return policy?

A) Anybody can return any product within 60 days for a full refund, no reason needed. Mail to: Lonnie Bedell, AVLifesavers 64 S Court St Woodsville NH 03785

Q) What intercom systems are your products designed for?

A) All products are designed for & test on a clearcom(tm) setup. Clearcom(tm) is far & away the market leader. Will they work for compatible? They should, presuming they are truly compatible. That's an issue you will have to discuss with that manufacturer. Obviously I cannot be responsible if they are telling fairy tales. Only 3 products, the 2 intercom interfaces & the USB Call Alert operate off the 3 pin party line. Everything else operate off the 4 pin headset out, which appears to be very prolific in the industry. The "R**" company reverses the gender. The com pedal, com multi switch & com headset switch do NOT pass power for headsets with a condensor mic (still fairly rare).

Q) What handles your credit card processing?

A) Shopify handles all the shipping & emails in the transaction. I believe they use stripe for the credit card processing itself. Shopify has been wonderful so far.

Q) Where are you located?

A) I recently moved to Northern New Hampshire. Everything ships out from here. For returns, use: Lonnie Bedell 64 S Court St Woodsville NH 03785

Q) Do you still make the Mini XLR Mixer?

A) Yes. They are made to order as I don't sell many any more. The intercom gadgets are 99% of my sales, so that takes a back seat. The page is HERE

Q) What is the answer to the universe?

A) 42. Douglas Adams told me.

*** "Clear-Com" is a Registered Trademark of HM Electronics ***

There is no connection between AVLifesavers & Clear-Com/HM Electronics whatsoever. (We think Clear-Com rocks!)