FAQ

Q: How long until it ships?

A: In-stock products ship out next day (except Sundays) if order received by 5pm. Orders exceeding stock on-hand will be built & ship out within 2 days.

Q: How is it shipped?

A: Post office Priority Mail. 2 days near most urban areas, 3 days to everywhere else. I do not use parcel post as it takes forever & infuriates customers. I dropped my UPS account when they raised the rates through the roof this year.

Q: Can I have it overnighted?

A: Yes, just email me first to make sure I can do it first, because I do some traveling. USPS is easy if there is already a pickup for today (they don't do same day pickups). UPS raised their price big time this year, and add additional fees to pickup. So UPS won't be cheap.

Q: How do I Pay?

A: Paypal handles all orders by credit or debit card, and you don't have to be a member to use it. Having problems with the button? Click Here for help.

Q: Where are the products made?

A: Everything is assembled in the USA. Most of the electronic parts come from Southeast Asia, as sadly there are few if any US manufacturers any more. I make every attempt to source US wherever possible, but suppliers refuse to allow me to give a preference. The cases are made by Hammond in Taiwan and machined in-house. Neutrik XLR connectors are listed in their website as being made in Liechtenstein. Nothing from AVLifesavers will EVER be assembled in China!